Introduction
Profy Technologies CC(“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is processed lawfully and in a transparent manner. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA). We process personal information in the course of providing Cloud hosting services, Managed IT services, Cybersecurity services, IT consulting and support and Website and system administration.

• Personal Information has the meaning assigned under POPIA.
• Processing includes collection, storage, updating, use, dissemination, and destruction.
• Data Subject means the person to whom the personal information relates.
  
  Personal Information We Collect

Depending on the services provided, we may collect:
Client and Contact Information
Full names,  registration numbers, Company details, Email addresses, Telephone numbers, Billing information, Physical and postal addresses
Technical and System Information
IP addresses, Login credentials, Device identifiers, Server logs, Cloud environment configurations, Network information, Security event logs
Employee and End-User Information (Client Systems)
Where we manage or host client systems, we may process personal information contained within client databases strictly as an Operator under POPIA.

Purpose of Processing
We process personal information only for specific, explicitly defined, and lawful purposes based on consent from the data subject and compliance with legal obligations in the interest of the business.

Information Security Safeguards
We implement appropriate technical and organizational measures, including:
Firewalls and intrusion detection systems
Encryption of sensitive data
Access control and role-based permissions
Multi-factor authentication
Secure data centers
Regular vulnerability assessments
Security monitoring and incident response procedures
Despite our safeguards, no system can guarantee absolute security.

 Data Breach Notification
In the event of a security compromise involving personal information, we will notify the affected client immediately, Assist with regulatory notification obligations and Take reasonable steps to mitigate harm.

Sharing of Personal Information
We do not sell personal information. We may share personal information with Cloud infrastructure providers, Data centers located within or outside South Africa, Payment processors, Regulatory authorities where legally required. Where cross-border transfers occur, we ensure adequate protection consistent with POPIA requirements.

Data Retention
We retain personal information only for as long as necessary to fulfill contractual obligations, meet statutory retention requirements, resolve disputes and enforce agreements. Secure destruction procedures are applied when data is no longer required.

Data Subject Rights (POPIA)
In terms of POPIA, you have the right to access your personal information, request correction or deletion, object to processing and lodge a complaint with the Information Regulator. Requests may be submitted to our Information Officer using the contact details below.

Cookies and Website Tracking
Our website may use cookies and analytics tools to improve functionality, analyze website traffic and enhance security. You may disable cookies in your browser settings.

Enquiries
If you have any questions or concerns arising from this privacy policy or the way in which we handle personal information, please contact us.
Telephone: 010 880 2610
Email: info@profytechnologies.co.za

Updates to This Policy
We may update this Privacy Policy periodically. Updated versions will be published on our website with a revised effective date.

Profy Technologies Privacy Policy                                                                                                               January 2020 | Version 1.0